FAQ’s (Frequently Asked Questions:)

Q: Can I upgrade my existing membership?
A: Yes.  If you are upgrading to one of our unlimited plans, after you pay the difference you may start attending as many classes you want during that month.

Q: Can I downgrade my existing membership?
A: Yes, however you must finished out the month with the membership plan you purchased already.   Changes can only be made for future months.

Q: Can I cancel my existing membership?
A: Yes, however you must notify us 30 days in advance by email or phone in order for your membership to be cancelled. 

Q: What if I can’t come as often as I planned during a particular month?
A: You are purchasing a membership or “access.”  It’s up to you on how often your participate based on the membership you choose.  Unused days cannot be carried over to future months.

Q: How do I signup for class once I’m a member?
A: We have a private website link that all of our members get upon purchasing a membership to save their spot in class. All members must sign up for the class they are attending as well as cancel if no longer able to attend, or risk a $10 ‘no show fee’

Q: What if I need to change my credit card information or update the expiration date?
A: No problem, we can do that for you.  You will need to send us an email with your contact number so we can call you and make the change in our system.  Click here to email us.